Prices start from £50 to recover deleted files. Recovery for corrupt data varies significantly from case to case. Not only are there many different types of devices–hard disk drives, solid-state drives, USB flash drives and SD cards, RAID arrays, but there are also many different reasons why you might need data recovered from any of these devices.
The work that goes into these recoveries can vary significantly. And it is that work, that labour our expert technicians have to perform, that determines the pricing for our service.
The data recovery process begins with our free quotation of your device. A technician will determine how much labour and time it will take to get your data back. It typically takes our technicians around two to three business days to complete an evaluation.
Once the evaluation is complete, we can give you an exact quote. At this point, it’s up to you to decide if you want to move forward with data recovery or not. If the cost seems prohibitive to you and your data just isn’t worth that much, then we can just give your device back to you (if you want it back, otherwise we can dispose of it with our secure data destruction facilities).
There is no fee associated with turning down further data recovery work. If you do approve the quote, we move forward and do all the work that salvaging your data entails. Assuming we’re successful in recovering the data, we’ll put the data onto a new.
Most customers don’t need everything back. Maybe your music collection you’ve been building up for years isn’t as high of a priority as your family photos from the past ten years (or maybe vise versa). Maybe the only thing that matters to you is a single Excel Spreadsheet and everything else was safely backed up.
Our recoveries are generally full recoveries (or, at least, as full as possible in situations in which severe damage has resulted in irreversible data loss). We give back everything we recover. However, we always make sure to ask what data is most important to you and which files, if any, you absolutely need back.
Typically, your device spends about one to two weeks with us, counting evaluation time; if it’s an emergency, our expedited data recovery service can take as little as a couple of business days.
Obviously, more complex devices such as RAID servers, NAS devices, virtual machines, etc. can take much longer since there is often much more work to do.
The initial diagnosis is completely free.