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CHARGING PORT / POWER JACK REPAIR

KEEPING YOUR DEVICE POWERED UP!

DOES YOUR LAPTOP/MACBOOK HAVE A BROKEN POWER SOCKET?

If your laptop/MacBook is intermittently powering up or you have any of the following symptoms: it only turns on when you hold the power cable in a certain position, it only runs on battery power, it doesn't turn on at all, the battery isn't charging or the laptop/MacBook occasionally switches between the battery and the mains power, your laptop/MacBook could have a broken power dc jack.

HERE'S WHAT WE'LL DO

Problem diagnosis

Fixed quotation prepared

Replacement power jack ordered

Replacement power jack installation

Functionality test

PROFESSIONALS IN LAPTOP/MACBOOK POWER DC JACK REPAIRS

Our technicians can supply and install original manufacturer power dc jacks for all makes and models of laptop/MacBook so you can be sure that you are purchasing only the very best. To replace a typical laptop power jack costs £75.00 including parts (£25.00) and installation (£50.00), contact us for a free quotation.

WAYS TO GET YOUR POWER JACK REPAIRED

INSTORE - £50.00 (excl. parts)

Bring your laptop/MacBook/tablet instore and we will install a new charging port/power jack and then contact you when it’s ready for collection.

COLLECTION - £75.00 (excl. parts)

We can collect your laptop/MacBook/tablet install a new charging port/power jack then contact you to arrange a suitable time to return it.

ONSITE - (unavailable)

Sorry but this service is not available onsite, please choose from either our instore or collection services instead.

FREQUENTLY ASKED QUESTIONS

Will you need my laptop/MacBook power supply charger?

Yes, as well as replacing/repairing the power jack we will test the charger to make sure there aren’t any problems with it.

Why do power jacks break?

The most common reason is if the power supply adapter is pulled out of the laptop by force, breaking the power jack from the motherboard.  Also the use of universal power supply adapters can cause damage to the power jack. They usually sit extremely tight on the power jack pin and any movement can cause the pin to break off.

Do you offer a warranty for this service?

Yes, we offer a 12 months warranty for the repair.

What happens if it can't be repaired?

On rare occasions part of the motherboard may be damaged where the jack attaches. This usually only happens if the cable has been pulled out very hard. When we first open the laptop we will be able to see if this has happened and will not proceed with the repair and will not charge you. We will be able to give you other options including a motherboard replacement.

Will the power jack ever break again?

Unfortunately we cannot change the engineering of a laptop, some power jacks mount to a laptop’s motherboard by as few as three small pins. Most laptops never return for service a second time, but there is no guarantee the same thing won’t happen again if the cable is jolted hard enough.

Do I need to make an appointment for the service?

There is no need to book a time slot, just pop into the store during business hours, the store location and opening hours can be found here.

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