There is no need to book a time slot, just pop into the store during business hours, the store location and opening hours can be found here.
Typically, they can enter when you download or install an infected program or infected pirated music/movies/software, or through links and attachments in emails. They can also enter when you get a random pop-up window saying you have a virus, and you click on the Get Help Now link.
Both are considered malicious software, or “malware.” Both can steal information and cause havoc with the performance of a computer.
A virus wants to infect your computer and spread to as many other computers as possible. Viruses are sometimes created to cause a major stir, or to bring attention to the creator, as they can deny service to websites and erase important file systems. Other viruses may send out spam emails or fake social media posts in your name that contain links that can infect others.
Spyware tends to be a more common issue for personal computers. It generally wants your computer to keep working so it can embed itself and track your usage or get you to visit specific websites through pop-up ads.
There is also something more vicious called ransomware that can lock you out of your computer or important files until you pay a sum of money.
Usually it takes approximately two working days to complete.
Smart internet habits are key. Don’t click on links or attachments in emails or on social media that just don’t feel right or that seem too good to be true. If you get an email or see a post from a friend that seems out of character and voice, do not click on anything within it.
Always pay attention to where emails are coming from, as some are disguised as coming from reputable companies, including Best Buy. Do not open emails with poor grammar, spelling mistakes or dramatic alert language. If you’ve opened an email that seems legitimate and you see these things, or the sender’s email address is anonymous or doesn’t match what you would expect from the company, do not click on anything. If you need to confirm whether the email is real, you can always contact the company by searching for their official website or phone number and ask if the email is legitimate.
Each time that you download pirated music, movies and software, you are exposing yourself to a potential virus or spyware.
Also, if an outside source calls you out of the blue and asks for access to your computer, do not allow it. No reputable company will call you and ask to gain access to your computer without you contacting them first.
Yes, in many cases hardware issues can create similar looking problems with your computer, including slow performance, system errors and crashes and issues with starting up. During the diagnostic process, a technician will find the full extent of the problem to make sure that the correct repairs are carried out.