If your laptop is intermittently powering up or you have any of the following symptoms: it only turns on when you hold the power cable in a certain position, it only runs on battery power, it doesn't turn on at all, the battery isn't charging or the laptop occasionally switches between the battery and the mains power, your laptop could have a broken power jack.
Bring your laptop in and we will carry out the service and then contact you when it’s ready for collection.
We will collect your laptop, carry out the service and then contact you when it’s ready to be returned.
Sorry but this service is not available on-site, please choose from either our bring-in or pick-up services instead.
Our technicians can supply and install original manufacturer power jacks for all makes and models of laptop so you can be sure that you are purchasing only the very best. We will repair or replace your laptop power jack for a fixed fee of £70.00 including parts and installation.
Yes, as well as replacing/repairing the power jack we will test the charger to make sure there arn't any problems with it.
The most common reason is if the power supply adapter is pulled out of the laptop by force, breaking the power jack from the motherboard. Also the use of universal power supply adapters can cause damage to the power jack. They usually sit extremely tight on the power jack pin and any movement can cause the pin to break off.
On rare occasions part of the motherboard may be damaged where the jack attaches. This usually only happens if the cable has been pulled out very hard. When we first open the laptop we will be able to see if this has happened and will not proceed with the repair and will not charge you. We will be able to give you other options including a motherboard replacement.
Unfortunately we cannot change the engineering of a laptop, some power jacks mount to a laptop’s motherboard by as few as three small pins. Most laptops never return for service a second time, but there is no guarantee the same thing won’t happen again if the cable is jolted hard enough.
Yes, we offer a 6 months warranty for the repair.