Does your device freeze causing the screen to become unresponsive and applications to hang or are you getting constant error messages? Usually these errors occur when corrupt, missing or inaccessible system files or hardware are in operation. When such problems occur, your system may become inaccessible and unable to start.
Bring your laptop in and we’ll carry out the diagnosis to determine what the problem is.
Sorry but this service is not available to pick-up, please choose from either our bring-in or on-site services instead.
Sorry but this service is not available on-site, please choose from either our bring-in or pick-up services instead.
A technician will check your device (Desktop/Laptop/Tablet/Smartphone) and diagnose any problems by detecting faulty software or hardware. We use a hardware diagnostic tool to evaluate the performance of your Memory (RAM), Hard Disk (HD), Central Processing Unit (CPU) and Power Supply Unit (PSU) then run tests on the functionality of the Operating System and installed software.
Unfortunately, it is hard to tell without knowing the actual fault, but our average repair is 2-3 days.
Replacement parts will have to be purchased but we will contact you first if this is the case.
Microsoft have produced a tool that can automatically diagnose and repair common freezing or slow performance problems. Click the following link to install and run Microsoft Fix it. Apple Hardware Test is a special utility you can run to test your Mac’s logic board, RAM, graphics board and other components for errors that could lead to crashes. Apple’s support site has complete instructions for using this tool.
When your system hangs it doesn’t mean you have a virus, but viruses can cause performance issues that can make your system freeze or crash. If you have a Microsoft Windows based system you can use Microsoft's Safety Scanner that will examine your system, click here to run Microsoft Safety Scanner. If you have a Mac you can download Bitdefender from the App Store, for Android devices we recommend AVG from the Play Store. If you believe you may be infected by a virus or spyware contact us for our virus & spyware removal service.
Yes, we offer a 12 months warranty for the repair.